What is your actual process?
- You like what we offer.
- We send you a fed-ex label, insure your package and receive your diamond or ring.
- We verify that your diamond description was accurate according to the GIA standard of diamond grading.
- We finalize the quote and we present our final offer to you.
- If you accept, we wire you money in less than 5 hours or we ship the jewelry back if you decide that you would rather pass on our offer.
Why is your quote different than what you thought it would be?
Diamonds can change their value in time and we cannot control the original purchase price. We can easily show you a diamond somewhat close to the current retail value of your diamond, which gives us the basis for our quote.
Why do we pay based off the GIA diamond standard?
Whenever buying a a diamond a standard for purchasing is required. We choose to buy diamonds based off the GIA standard
because it is the highest and most consistent standard in the US. Our certified GIA Gemologists on staff can will grade your diamond to ensure that we give you the proper value.
Can you use discretion in buying my diamond or diamond ring?
Of course. If you are concerned with co-workers or friends noticing your diamond missing we will reseat a CZ in your ring and ship it back to you for no charge. We have a staff of 4 full-time gold/platinum smiths that can easily do this in-house. Learn more
Do you buy enhanced diamonds?
Manipulated diamonds such as fracture filled, laser drilled, color enhanced or any other type of treated diamonds have little value in compared with a natural diamond, but currently we do not purchase enhanced stones.
What if you receive my diamond and you determine that the diamond wasn't quite the quality that you quoted me online?
We will contact you and inform you of our results, if the amount that we offer has to changed based on the actual results, we will discuss with you whether you would like to proceed or we can ship your diamond back to you at no charge.